Privacy Policy

Information we collect

We collect only what we need to give you the service:

• Your name and phone number, when you call, message us or fill in the booking form.
• Your address, so our technician can reach your home, shop or office.
• Details of your appliance and the problem, so we come prepared.
• Photos you send us on WhatsApp or email, to help us quote.
• Basic website usage data, such as the pages you visit and your device type, collected through analytics cookies.

How we use it

• To schedule and complete your repair visit.
• To contact you about your booking, quote or warranty.
• To keep service records for warranty claims and billing.
• To improve our website and our service.

What we don’t do

We never sell, rent or trade your personal information. We don’t send promotional messages unless you ask for them. Your details are shared only with the technician assigned to your job.

Cookies and analytics

This website may use cookies and tools such as Google Analytics to understand how visitors use the site. This data does not identify you by name. You can block cookies in your browser settings.

Data retention and security

We keep booking and service records only as long as we need them for warranty and accounting. Only our staff can access these records, and we protect them against unauthorised access.

Your rights

You can ask us at any time to see, correct or delete the personal information we hold about you. Call or email us using the details below and we will act on your request promptly.

Third-party links

This website links to services such as Google Maps and WhatsApp. Those services have their own privacy policies, which we encourage you to read.

Contact us

Questions about this policy? Call +91 97895 31762, email sriswastikhomesolutions@gmail.com, or write to Sri Swastik Home Solutions, No. 194/74, Gundur, Gandhi Salai, Chengalpattu, Gokulapuram, Tamil Nadu 603001.